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Family Support

At St George's Primary School, we are committed to providing an inclusive education for your children but also in supporting you as parents/carers. This page will signpost you to a variety of contacts and useful websites as well as keeping you informed of how staff at St George's can support you.

The Role of a Learning Mentor

We have a Learning Mentor at St George's Primary School, Mrs Rice.  Her role includes working with children, parents, carers, teachers and other agencies on various issues which may affect a child's learning.  These can include:

  • Punctuality and Attendance
  • Changes in behaviour causing detriment to learning
  • Friendship issues
  • Low self-esteem and confidence
  • Settling in of new children
  • Transition to their new class, key stage or high school
  • Support parents or carers with routines, managing behaviour at home
  • A point of contact for parents and carers on a daily basis.

Mrs Rice works with children on a 1:1 basis or in a small group to help improve the situation and assist children to re-engage in their learning.  The involvement of parents in this type of work is important and highly valued.  If your child is working with a Learning Mentor you will receive regular communication - your thoughts and feedback is important.

Mrs Rice loves working with children and families, their door is always open.  Anyone is welcome to discuss any problems or ideas they may have.  If you want to contact Mrs Rice you will find them in the playground each morning or you can call the school office.

The Learning Mentor role includes working as part of the Safeguarding Team.  This service includes supporting families and children in times of crisis and working closely with other partner agencies.  If you are concerned about your child you are encouraged to approach the Learning Mentors to discuss any worries so support can be offered or you could be signposted to another agency.

We have a page on free mental health support for parents and carers from Qwell.  



If you have any concerns about your child and anxiety, you may find the link below useful: 

Koala North West

Koala North West exists to provide children and their families with tailored practical and emotional support that improves wellbeing, reduces isolation and supports both children and care-givers to thrive. This includes family support and a sleep clinic for children up to the age to 11. Self-refer by calling 0151 608 8288 or email

Koala North West Sleep Service 

The ‘Koala North West Sleep Service’ is aimed at supporting parents of a child between 12 months and 11 years, where the child has difficulty settling at night, frequently wakes throughout the night or wakes early to start the day. Self-refer by calling 0151 608 8288 or email

Barnardo’s Action with Young Carers 

Supporting children and young people in Wirral who are looking after a family member who is ill, disabled, has mental health problems, or is misusing drugs or alcohol. They aim to help as many young carers as possible. They help look after their loved ones and give young carers time to enjoy their childhoods.


Ferries Family Group

Supporting families across Wirral struggling to cope with the stresses of life to feel supported and empowered: when we experience support it improves family life for us and our children, helping them move towards a more positive future. They provide parenting courses, 1:1 crisis support, mental health support and peer group support. 

Family Support Coaches

Coaching is all about encouraging families to think about the challenges they’re facing and to find ways through them. All Coaches are independent who’ll support you to come up with your own solutions. Families can self-refer to this service by going on their website and looking through the Coaches to find the most suitable person to help.


Caritas work with children and families. They offer parenting programmes such as the Nurturing Programme and Triple P programme for parents of teenagers. Families can find out more information on their website.

Safe Families

Safe families work with families in need, linking families with local volunteers who can offer help and support.  Safe families can provide family friends, host families and resource friends to help parents. 

Contact details: 0151 334 4473

For more information please check the website.

Crea8ting Careers

They run family education workshops and parenting programmes such as the Adverse Childhood Experiences (ACEs) and Youth Connect 5. They also hold support groups and identify opportunities for voluntary work.

The website has additional  information.


Parents in Conflict

All parents and carers sometimes argue with one another but there are times when the conflict rises to a level that becomes unhealthy for the family. There are many reasons for conflict between parents or carers such as financial issues, anxieties around Covid or other traumas. The Anna Freud Centre provide advice and guidance for any parents who are struggling with conflict or going through a separation. The website provide strategies and options for support.

For all this information go to Parents or Careers in Conflict | Resolving Parental Disputes | Anna Freud Centre/

Children's Centres

If you have a child aged 0-5, you are able to access a Family Support Worker through the local Children's Centres. For further information on support available through Children's Centres, click on the link: Wirral children's centres | or check out the My Child Can Facebook page.


Qwell have been commissioned in Wirral to provide a safe and anonymous mental health and wellbeing service. There are no costs, no waitin lists, no referrals and no criteria required to access the service, which is accredited by the British Association for Counselling and Psychotherapy (BACP) and delivered by Kooth plc, the UK’s largest digital mental health provider.  The service encourages peer to peer support via moderated discussion forums and self-help through engaging with our online magazine and activities. Our services also provide the opportunity to access online text-based counselling and support from qualified counsellors and emotional wellbeing practitioners who are available from 12 noon to 10pm on a weekday and from 6pm to 10pm on a Saturday and Sunday.

Find out more at